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Disney+ fans without answers after thousands hacked

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1000’s of Disney shoppers say they’ve been hacked after signing as much as its on-line streaming carrier.

Since Disney+ went are living, hackers have stolen 1000’s of consumers’ accounts and put them up on the market at the darkish internet, in keeping with a document.

Other people waited on phone and on-line chat strains for hours, and plenty of nonetheless say that Disney has but to kind their issues.

The corporate has now not answered to a request for remark.

Disney’s solution to Netflix, Disney+ is an internet platform the place enthusiasts can view its motion pictures, quick movies and TV displays, together with the Surprise and Superstar Wars franchises.

Ten million other folks signed up in its first week.

Disney+ has now not but introduced in the United Kingdom, however is to be had in the US, Canada and the Netherlands.

Darkish internet

On 12 November, its first day are living, other folks had technical issues and plenty of complained on social media.

Others mentioned they have been locked out in their accounts, and because they contacted Disney they’ve now not heard again.

Consistent with an investigation by way of Zdnet, 1000’s of person accounts went on sale at the darkish internet.

Best hours after the carrier introduced, hackers have been promoting Disney+ accounts for as low as $three (£2.30).

A subscription to the carrier prices $7 (£five.40) a month.

With the assistance of a cyber-security researcher, the BBC additionally discovered a number of hacked buyer accounts on the market at the darkish internet.

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Greater than four,000 buyer accounts gave the impression within the seek

1000’s of those stolen accounts display what sort of subscription the individual signed up with and when it expires.

Shoppers say they noticed their emails and passwords modified.

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Commercials at the darkish internet for stolen Disney+ accounts

Many say they used distinctive userIDs and passwords to get right of entry to the streaming platform.

However Jason Hill, a lead researcher with CyberInt, says it seems like many have been stolen as a result of other folks use the similar passwords for various websites.

Mr Hill mentioned that hackers can elevate anyone’s password from a unique website online which has in the past been hacked after which take a look at it on a brand new website online, like Disney+. If it really works, they scouse borrow the account.

“While many would possibly believe having a singular password for each and every on-line carrier to be challenging to control, password managers simplify this procedure and help you generate and securely retailer distinctive difficult-to-guess passwords,” he mentioned.

The streaming carrier does now not have two-factor authentication.

That is when a separate password is shipped upon login, to ensure an account id.

Others are involved as a result of they may be able to use their Disney+ login to get right of entry to different merchandise the corporate supplies, just like the Disney retailer and its sport parks.

The web streaming carrier was once hit by way of technical problems on its first day. Other people took to social media to bitch that their pre-ordered streaming carrier didn’t paintings and that they confronted lengthy waits for customer support.

The corporate mentioned in a tweet that it had an “overwhelming reaction” and apologised.

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Cass McComb

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Some customers desperate to log in to Disney+ were upset

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