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Marriott to reimburse some guests for new passports after massive data breach


A Marriott spokesperson stated the lodge chain is operating on a strategy to reimburse some customers for the prices of having new passports if they are some of the individuals whose knowledge was once leaked in a large knowledge breach remaining week.

Now not all customers will likely be reimbursed, a spokesperson stated, however simplest the ones customers who can end up they have been the sufferers of fraudulent operations the place the passport quantity was once concerned.

“We’re putting in a procedure to paintings with our visitors who imagine that they’ve skilled fraud on account of their passports being concerned on this incident,” stated Connie Kim, Marriott spokesperson, in an e-mail to The Washington Put up.

“If, via that procedure, we resolve that fraud has taken position, then the corporate will reimburse visitors for the prices related to getting a brand new passport,” she added.

The lodge chain’s commentary got here after New York Democrat Senator Chuck Schumer publicly referred to as on Marriott to pay for other people’s passport substitute charges over the past weekend.

“The knowledge breach at Marriott compromised tens of millions of vacationers’ U.S. passport information,” Schumer said. “A brand new passport prices $110. Marriott will have to individually notify consumers at biggest chance. And Marriott must pay the prices of a brand new passport for sufferers who request it.”

The Marriott knowledge breach was once introduced precisely every week in the past. The lodge chain stated hackers had received get admission to to the lodge visitor reservation gadget used at Marriott subsidiary Starwood, and its smaller manufacturers, together with W Resorts, St. Regis, Sheraton Resorts & Motels, Westin Resorts & Motels, Component Resorts, Aloft Resorts, The Luxurious Assortment, Tribute Portfolio, Le Méridien Resorts & Motels, 4 Issues by means of Sheraton and Design Resorts.

Marriott stated hackers stole the private main points of over 500 million customers, and for over 327 million, the ones main points would possibly have additionally incorporated a passport quantity. Marriott submit a site that presented data for affected visitors.

Marriott was once sued inside of hours after saying the knowledge breach, and legit investigations have been set in movement in different US states and nations world wide.

A Reuters document this week cited assets within the hack investigation and claimed that the hack would possibly had been the paintings of Chinese language govt hackers.

The lodge chain could also be believed to be at the hook for up to $three.five billion in knowledge breach bills, in keeping with trade authorized figures.

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