page contents Microsoft is adding more calling features to Teams – The News Headline

Microsoft is adding more calling features to Teams


Credit score: Microsoft

Microsoft is including new calling functions to its Groups collaboration platform. A few of these added options are to be had now and others will start rolling out in 2021. 

Microsoft is making calling options just like the dial pad, name historical past, voicemail, contacts and settings right into a unmarried location to streamline its calling revel in, officers stated on December 1. Groups admins can decide to make OneDrive or SharePoint the default recording garage location (in lieu of Microsoft Move), which makes sharing those recordings and related transcripts with exterior visitors more uncomplicated.

Microsoft additionally including the power to Groups to spot doable unsolicited mail calls. And it’s including CarPlay make stronger to Groups so customers can make the most of the integrated controls — in addition to Siri — of their cars to function Groups. Name merge is to be had now for each PSTN and VoIP calls. The power to switch calls between cellular and desktop will probably be coming “beginning in early 2021,” officers stated.

Microsoft is also including some business-specific calling options to Groups within the coming months. Beginning in early 2021, Groups customers gets the solution to create new voice-enabled channels (in preview). That is intended to assist combine name queues into particular channels, which can be utilized by way of departments like IT or assist desks. New “Survivable Department Home equipment” will permit customers to put and obtain PSTN calls all over community outages. And make contact with switch ring-back is being added to the products and services to be had to Groups customers to stay calls from disconnecting all over transfers.

At the software entrance, Microsoft already introduced that companions like Lenovo are development Groups shows — standalone small shows for Groups collaboration. Nowadays, officers stated that companions are also operating on low cost telephones that may combine natively with the Groups telephone app. New telephones are coming from Yealink and AudioCodes in early 2021, officers stated.

To make Groups calling products and services and gadgets more uncomplicated to shop for and manage to pay for, Microsoft additionally has what is known as “Groups Instrument as a Carrier.” By means of this be offering, Microsoft makes to be had per thirty days cost plans that come with Groups gadgets. That is to be had already within the U.S. and coming to unspecified further areas in 2021.

All of those options introduced nowadays are along with different new Groups calling options that Microsoft unveiled previous this summer time.

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