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NewVoiceMedia announces winners of The CONVO Awards 2018

LONDON, 7 December, 2018 – NewVoiceMedia, a Vonage Corporate (NYSE:VG) and main international supplier of cloud touch centre and within gross sales answers, has introduced the winners of its CONVO Awards for 2018.

The corporate introduced the awards to show off the good conversations its shoppers are having and recognise the notable paintings they do each day. Judged by way of a panel of business professionals together with Yiannis Maos, UK CXPA Ambassador and Helena Boulton, Senior Supervisor, Technique and Exchange at Appirio, winners have been published at NVM’s annual CloudFest London tournament.

Chris Haggis, SVP Buyer Luck at NewVoiceMedia, feedback, “It provides me nice excitement to honour the well-deserving winners of our inaugural CONVO Awards. Every corporate credited is a real chief inside of its business and represents the most efficient of companies which are growing remarkable, emotive buyer reports to serve higher and promote extra”.

The CONVO Awards 2018 winners:

Gross sales Innovation – Intelliflo
For redefining its paintings processes, bringing new approaches to resolve issues, and demonstrating a innovative use of the NVM Platform.

Remarkable Gross sales Efficiency – Ebury
For enforcing clever processes and strategic targets to assist boost up expansion, and its use of era to spot and praise nice conversations.

Buyer Revel in Excellence – Certain Petcare
For placing the client on the middle of its industry, empowering its brokers and boasting an excellent Internet Promoter Rating of 90+.

Operational Excellence – SHL
For its dedication to steady growth, international omni-channel features and buyer adventure experience.

Unsung Hero – NCS
A non-profit organisation which empowers younger folks, is helping them reach their goals and is creating a distinction to long term generations.

Neighborhood Hub Champion – Anton Pashchenko, technical product supervisor, audibene GmbH

For making common product and have tips to NVM’s building workforce and ceaselessly advising different shoppers.

For extra about NewVoiceMedia, seek advice from

NVM additionally introduced its first ever mag, CONVO, at CloudFest, to have fun the artwork of significant conversations. Obtain your reproduction right here:

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About NewVoiceMedia
NewVoiceMedia, a Vonage Corporate, is a number one international supplier of cloud touch centre and within gross sales era that allows companies to create remarkable, emotive buyer reports to serve higher and promote extra.

Its award-winning platform joins up all communications channels with out dear, disruptive adjustments and plugs directly into your CRM for complete get right of entry to to hard-won knowledge. With a real cloud atmosphere and confirmed 99.999% platform availability, NewVoiceMedia guarantees entire flexibility, scalability and reliability.

NewVoiceMedia’s 700+ shoppers come with Canadian Most cancers Society, Ebury, FCR Media, FlixBus, JustGiving, Kingston College, Lumesse, Paysafe and Vax. For more info, seek advice from or observe NewVoiceMedia on Twitter @NewVoiceMedia.

In November 2018, NewVoiceMedia was once received by way of Vonage (NYSE:VG), a industry cloud communications chief.

NewVoiceMedia PR touch
Nicola Brookes
Tel: +44 (zero)7500 006 458
Electronic mail:

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